http://www.investdominica.com/blogs/the-customer-service-strategy-for-dominica.html Facilitating and actively promote investment opportunities in Dominica Sat, 04 Feb 2012 13:05:27 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.investdominica.com/blogs/the-customer-service-strategy-for-dominica.html/comment-page-1#comment-536 Lyn Love Mon, 24 Jan 2011 05:10:20 +0000 http://www.investdominica.com/?p=1642#comment-536 Unfortunately, we are not, while at the same time, we are not too far lagging behind. However, now that this has been recognized, strategies should be determined so that a helping hand can be extended to our affected companies, as poor customer service seems to plague a high percentage of businesses today. More seminars? Or should the approach be one of a diagnostic study of our business? I'd love to help with the latter, as I too believe that customer service is the gateway to continued success, especially for the small businesses. Unfortunately, we are not, while at the same time, we are not too far lagging behind. However, now that this has been recognized, strategies should be determined so that a helping hand can be extended to our affected companies, as poor customer service seems to plague a high percentage of businesses today. More seminars? Or should the approach be one of a diagnostic study of our business? I’d love to help with the latter, as I too believe that customer service is the gateway to continued success, especially for the small businesses.

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