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Tourism Online Awareness – Raising Consciousness in Our Industry

It is vital that businesses within Dominica’s tourism industry understand the benefits of online technologies. Regionally, too many small firms are still plagued with continued operations of only traditional means of communication, and have yet to be convinced of the desperate need to get online, with special focus on Dominica. By comparison, several larger enterprises.. read more

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Developing Excellence & Standards with Hotel Staff

Is it the well painted structure, the manager, the Front Desk Administrative Staff who just walk out of college, or do we concentrate on the all important service we ought to provide? Many hoteliers still have the notion that their rooms will be filled no matter what; they have not understood the importance of the.. read more

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Up-Market Boutique Hotel – Does Dominica Need One?

We do hear occasionally that we need additional hotel rooms in Dominica. From the point of view of hoteliers, many of them actually suffer from low occupancy rates. How do we balance the two? I believe the balance has to be driven by the quality and type of rooms and the level of hotel services.. read more